KE exempts load-shed during Sehr & Iftar; SSGC requested to keep gas supply along with pressure at adequate levels

KE exempts load-shed during Sehr & Iftar; SSGC requested to keep gas supply along with pressure at adequate levels

Karachi, June 17, 2015: K-Electric (KE) through its press statement has announced that there will be no load-shedding during Sehri and Iftar in the holy month of Ramadan in any part of the city.

According to the press release, the residential and commercial areas will have uninterrupted power supply during Sehri and Iftar. The power utility would provide maximum relief to the consumers in the holy month. Furthermore a meeting was held with the SSGC delegation where KE requested the gas company to keep the gas supply and its pressure at adequate levels so that electricity production at KE’s gas-fired plants does not get affected. Following the gesture in spirit of Ramadan since 2009, KE facilitates the citizens to observe the month of Ramadan with true religious fervor and for this reason KE has assigned special teams which would be working in shifts 24-hours, in case any fault emerges.

Explaining about its decision, KE spokesperson said “KE has always ensured to offer respite to their customers and this is the reason since 2010 KE has been exempting load-shedding during peak timings in Ramadan. We request our consumers to lodge any complaint on 118 or on social media so that it could be rectified at the earliest”.

Further clarifying about the difference between load-shedding and power outages, KE spokesperson reiterated, “It is important to understand the difference between loads-shedding and faults/tripping. KE is operating through approximately 1,400 feeders scattered over an area as vast as 6,500 sq. km. Moreover, there are about 64 Grid Stations with 2,500 sub-stations which include more than 20,000 PMTs. Covering such a network it is natural if a fault erupts, and there is sometimes a chance of tripping at these grid stations as well that leads to power outages which should not in any way be confused with load-shedding.”

To deal with unfortunate and unforeseen outages, KE’s management has deployed Rapid Response Teams to cope up with faults, whereas 4 regional control rooms have also been set up to monitor the network which will operate 24/7. To facilitate consumers in registering their complaints, 118 Call Centre resources have been beefed up.

Another point that KE would like to focus on is the fact that the energy demand in Karachi has gone up compared to the previous year, therefore, KE would like to request to its consumers to conserve electricity as much as possible so that electricity wastage could be curbed.

Lastly, KE wishes Ramadan Kareem to all the citizens of Pakistan, in advance.